International minutes
Mobile only
Landline only. All other countries support both mobile and landline
Africa
Mali Orange
Senegal Orange
Plan Terms & Conditions
Lycapass 120
Offer valid until 30-09-2024 for the purchase of a Lycapass 120 only for calls from mainland France to a selection of destinations (details on Lycamobile.fr) with no connection charge. The validity of the pass is 30 days from the date of activation. When the credit of the Pass is exhausted or when the pass expires, the standard rate will apply after a connection charge of € 0.15. The pass selected will automatically renew every 30 days, subject to available credit. To cancel the automatic renewal of your pass, simply dial
- 190# from your Lyca Mobile or call customer service at the latest 24 hours before the expiry of the offer. If the customer cancels the automatic renewal or does not have sufficient credit after a period of 30 days, the Pass will not be renewed. International calls billed per minute. Applicable only to holders of a French Lyca Mobile number in the limit of one Lycapass 120 by SIM card and 30 day period.
Any other usage will be charged on the Standard rate. Short numbers Calls, calls to special and premium number calls & SMS and other value-added services are excluded from your allowance. Any unused minutes after the validity period will not be carried forward. Lyca Mobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lycamobile.fr or if you require any support with this offer please contact customer service team on 322 via Lyca Mobile. Calls made within the France to either local, national, geographic or non-geographic numbers will be billed on a per second basis. Calls made to international destinations & numbers will be billed on a per minute basis with calls rounded up to the nearest minute.
Offer valid until 30-09-2024
- Pass International terms
Offer valid until 30-09-2024 for the purchase of a Pass International 30, 40, 50 and 120 only for calls from mainland France to a selection of destinations (details on Lycamobile.fr, calls to Algeria wataniya are excluded from the Pass international 40) with no connection charge. The validity of the Pass International 30, 40 and 50 is 14 days from the date of activation. The validity of the Pass International 120 is 30 days from the date of activation. Any unused credit included in the Pass will not be postponed. When the Pass International is no longer available or expires, or for any use not included in the offer, the standards rates will apply after a connection charge of €0,15. The offer can be activated from the available balance on your Lyca Mobile account, and therefore subject to top-up. When your Pass expires, a message will be sent offering you the option to renew or not your Pass. Applicable only to a French Lyca Mobile number. Offer limited to 1 Pass per SIM card every 14 or 30 days.
Pass International 40 effective from 18/05/2017
Pass international 120 effective from 19/05/2017
- World Pass
Offers and rates are valid until 30-09-2024 under the following conditions: World Pass (Pass) bundle is valid for calls and texts made from mainland France to mobiles and landlines in selected destinations worldwide (list available at lycamobile.fr) and to just landlines in Slovenia and Slovakia. Data usage is only valid in mainland France. Based on our fair use policy the bundle is limited to 1000 texts and 3000 minutes. The validity period of the Pass is 30 days from the date of activation. When the credit allowance is exhausted or has expired your calls will be charged at the national standard rate after a connection charge of €0,15. The Pass can be activated from the available balance on your Lyca Mobile account, and therefore subject to credit top-up. National calls are charged per second. International calls are charged per minute. Only applicable to customers in France with a French Lyca Mobile SIM. Customer may buy only one plan with in the 30 days either Pass National or World Pass.
Allowances will be deducted from the first plan purchased, if you have purchased more than one plan type with 30 days expiry.
Retraction Right
You have the right to withdraw from the present contract, without giving any reason, within fourteen (14) days.
The withdrawal period shall expire fourteen (14) days after (a) the date of conclusion of the contract (b) the date of receipt of the goods for a contract including the supply of goods; However, you can exercise your right of withdrawal from the day of conclusion of the contract.
To exercise the right of withdrawal, you must notify us [email protected] or LYCA MOBILE SARL, customer service, 107 Boulevard Pereire - 75017 PARIS - your decision to withdraw from this contract by an unequivocal statement (eg letter by mail). You can use the retraction form provided.
In order to respect the withdrawal period, you just need to send us your communication on the exercise of the retraction right before the expiration date of the withdrawal period. International bundle minutes to UK calls does not include the minutes to call Isle of Man, Guernsey, Jersey & Channel Islands. It will be charged as PAYG rates from 39 ct/min.
The below prefix will be charged at the following rates
Prefix Price/Min 447781 39 cts -447797 39 cts 447829 39 cts 447911 39 cts 4477003 39 cts 4477007 39 cts 4477008 39 cts 447524 39 cts 447624 39 cts 447924 39 cts Connection charge:0.15
Prefix Price/Min 3364000 0.50 € / min 3364001 0.50 € / min 3364002 0.50 € / min 3364003 0.50 € / min 3364004 0.50 € / min 3363800 0.50 € / min 3363806 0.50 € / min Connection charge:0.15
Product information sheet / Pre- Contractual summary.
FAQ
What is a SIM Only Plan?
When you buy a SIM only plan, you only get a SIM card with your choice of bundle. It does not come with a handset. Do note that a SIM only plan is a prepaid plan where you pay upfront for utilizing most of the services such as calling, texting, data, roaming (if applicable) and many more. At Lyca Mobile, we offer two types of SIM only plans. They are - Pay As You Go (PAYG) and Family saver plans.
What is a prepaid SIM card?
When you opt for a prepaid SIM card, you pay for using the services upfront. All our prepaid SIM cards come with no contracts or commitments. It does not come with any bundle/plan attached so that you can choose whichever plan you want. You can always change or add new bundles to your account with a Lyca Mobile prepaid SIM card.
How to activate a prepaid SIM card for free?
Activating a prepaid SIM card is easy. Once you get your Lyca Mobile SIM card, insert it into your phone. Then, dial *132# to verify your mobile number. After that choose the best package & activate prepaid SIM card for free.
What is mobile internet/data plans?
Mobile internet/data plans are plans with high-speed data offering. Most of our national & international bundles/plans come with mobile internet. However, as per your usage, you can buy extra data/ internet packs and use it to browse websites, download movies and much more. Our mobile internet/ data plans don’t include any calling or texting allowances. Visit our data bundles page to explore our current deals on data plans.
How can I add more data to my sim only plan?
To add more data to your Lyca Mobile SIM-only plan, you can typically top up your account with additional credit and then use that credit to purchase a data add-on. You can do this through Lyca Mobile's website, mobile app, or by dialling a specific code provided by the network. It's best to check Lyca Mobile's official channels or contact their customer support for the specific process and options available.
Lyca Mobile provides user-friendly options to do this, such as accessing their website, mobile app, or dialling specific codes. Through these channels, you can explore various data add-on options and select the one that best aligns with your data requirements. For detailed instructions and available options, it's recommended to visit Lyca Mobile's official channels or reach out to their customer support for personalized assistance.
Can I purchase more than one bundle at a time?
In most cases, you cannot purchase multiple bundles at the same time with Lyca Mobile. Typically, bundles are purchased individually, and each bundle has its own validity period and usage allowances. It's advisable to check with Lyca Mobile to confirm their specific policies regarding purchasing multiple bundles simultaneously.
Lyca Mobile offers a range of bundle options to choose from, catering to different needs and usage patterns. You can explore the available bundles and select the one that best suits your requirements.
Do all plans include Mobile hotspot?
Not all Lyca Mobile plans include Mobile hotspot functionality. The inclusion of mobile hotspot depends on the specific plan you choose. It's recommended to review the details of the plan or contact Lyca Mobile to confirm whether mobile hotspot is included or if there are any additional charges for using it.
However, Lyca Mobile offers plans that specifically include mobile hotspot usage, allowing you to share your data connection with other devices. If you require mobile hotspot functionality, it's advisable to check Lyca Mobile's plan options or contact our customer support to find a plan that includes this feature.
Can I transfer my number from my current network to a Lyca Mobile SIM?
Yes, you can transfer your existing mobile number from your current network to a Lyca Mobile SIM. This process is called number porting or number transfer. To initiate the transfer, you will need to follow the porting instructions provided by Lyca Mobile and provide the necessary information. It's important to note that there may be specific requirements and eligibility criteria for number porting, so it's advisable to contact Lyca Mobile for detailed instructions and assistance.
Lyca Mobile offers number porting services to make the process seamless and convenient. To transfer your number, you will need to follow the porting instructions provided by Lyca Mobile and provide the required information.
When can I change the length of my plan?
The ability to change the length of your plan depends on the specific terms and options offered by Lyca Mobile. It's recommended to review their plans and policies or contact their customer support to understand if and when you can change the length of your plan and if any fees or conditions apply. Please refer to the terms and conditions of each plan.
The ability to change the length of your plan with Lyca Mobile may vary based on their specific terms and options. To determine if you can change the length of your plan, it's best to review the plans and policies provided by Lyca Mobile or reach out to their customer support.
Do Lyca Mobile offer data only plan?
Yes, Lyca Mobile does offer data-only plans in certain regions. These plans are specifically designed for users who primarily require data for internet access and may not include bundled minutes or texts. It's advisable to check Lyca Mobile's website or contact their customer support to ensure the availability and details of data-only plans in your region.
Do Sim only plans have an expiry date?
SIM-only plans may have an expiry date depending on the specific terms and conditions set by Lyca Mobile. The validity period of a SIM-only plan can vary, and it's important to review the plan details or contact Lyca Mobile to understand the specific expiry date associated with your chosen plan. Most Lyca Mobile plans have a validity of 30 days, unless you are planning to opt for multiple months at a time.
What is included in the Lyca Mobile plans? (Data, calls, texts, etc.)
Lyca Mobile plans include different combinations of data, calls, texts, and other services. The specific inclusions vary depending on the plan you choose. It's recommended to review the details of each plan on Lyca Mobile's website or contact their customer support to understand the specific allowances and features included in the plans.
Can I purchase additional data or add-ons for plan?
Yes, you can usually purchase additional data or add-ons for your Lyca Mobile plan. These options allow you to increase your data allowance or add extra services, such as international calling minutes or roaming data packs, based on your specific needs. You can typically do this through Lyca Mobile's website, Android App or iOS App, or by dialling specific codes provided by the network. It's advisable to check Lyca Mobile's official channels or contact their customer support for the available options and instructions.
